Privacy Policy

The following privacy policy applies to the use of our online services www.second-bridge.de, www.second-bridge.in, www.2nd-bridge.de, www.2nd-bridge.in (hereinafter referred to as the “Website”). We attach great importance to data protection. The collection and processing of your personal data is carried out in compliance with the applicable data protection regulations, in particular the General Data Protection Regulation (GDPR).

Controller

The controller responsible for the collection, processing, and use of your personal data within the meaning of Article 4 No. 7 GDPR is Second-Bridge e.V. Tel. 0177-680-3200 Schwester-Zita-Weg 11 Tel. 02405-490-4445 52080 Aachen Fax 02405-420-312 If you wish to object to the collection, processing, or use of your data by us in accordance with this privacy policy, either in its entirety or for specific measures, you can address your objection to the data controller. You can save and print this privacy policy at any time.

General Purposes of Processing

We use personal data for the purpose of operating the website and for contacting you.

What data we use and why?

Hosting

The hosting services we use serve to provide the following services: infrastructure and platform services, computing capacity, storage space and database services, security services, and technical Maintenance services that we use for the purpose of operating the website. Here, we, or our hosting provider, process inventory data, contact data, content data, contract data, usage data, meta and communication data of customers, prospective customers, and visitors to this website based on our legitimate interests in the efficient and secure provision of our website pursuant to Art. 6 Para. 1 Sentence 1 f) GDPR in conjunction with Art. 28 GDPR.

Access Data

We collect information about you when you use this website. We automatically collect information about your usage behavior and your interaction with us and record data about your computer or mobile device. We collect, store, and use data about every access to our website (so-called server log files). The access data includes: Name and URL of the accessed file Date and time of access Amount of data transferred Message of successful access (HTTP response code) Browser type and version Operating system Referrer URL (i.e., the previously visited page) Websites accessed from the user’s system via our website User’s Internet service provider IP address and the requesting provider We use this log data without associating it with your identity or creating any other profiles for statistical analysis for the purposes of operating, securing, and optimizing our website, as well as for anonymously recording the number of visitors to our website (traffic) and the extent and nature of the use of our website and services. This data is also used for billing purposes to measure the number of clicks received from our partners. Based on this information, we can provide personalized and location-based content, analyze traffic, troubleshoot and fix errors, and improve our services. This also constitutes our legitimate interest pursuant to Art. 6 para. 1 sentence 1 f) GDPR. We reserve the right to subsequently review log data if there is a legitimate suspicion of unlawful use based on concrete evidence. We store IP addresses in log files for a limited period if this is necessary for security purposes or for the provision or billing of a service, e.g., when you use one of our offers. After the order process is canceled or payment is received, we delete the IP address if it is no longer required for security purposes. We also store IP addresses if we have a concrete suspicion of a crime in connection with the use of our website. In addition, we store the date of your last visit (e.g., registration, login, clicking on links, etc.) as part of your account information.

Cookies

We use so-called session cookies to optimize our website. A session cookie is a small text file that is sent by the respective servers when you visit a website and is temporarily stored on your hard drive. This file contains a session ID, which allows different requests from your browser to be associated with the same session. This allows your computer to be recognized when you return to our website. These cookies are deleted after you close your browser. They are used, for example, to allow you to use the shopping cart function across multiple pages. We also use persistent cookies to a limited extent (also small text files that are stored on your device). These remain on your device and allow us to recognize your browser on your next visit. These cookies are stored on your hard drive and delete themselves automatically after a predetermined period. Their lifespan ranges from one month to ten years. This allows us to present our website to you in a more user-friendly, effective, and secure way, and, for example, to display information on the site that is specifically tailored to your interests. Our legitimate interest in using cookies pursuant to Art. 6 para. 1 sentence 1 f) GDPR lies in making our website more user-friendly, effective, and secure. The following data and information are stored in the cookies: Login information Language settings Search terms entered Information about the number of visits to our website and the use of individual functions of our website. When a cookie is activated, it is assigned an identification number, and your personal data is not linked to this identification number. Your name, IP address, or similar data that would allow the cookie to be associated with you are not stored in the cookie. Based on cookie technology, we only receive pseudonymized information, for example, about which pages of our shop were visited, which products were viewed, etc. You can configure your browser to notify you before cookies are set and decide on a case-by-case basis whether to accept or reject cookies for specific cases or in general, or to block cookies entirely. This may limit the functionality of the website. Data for the fulfillment of our contractual obligations We process personal data that we need to fulfill our contractual obligations, such as name, address, email address, ordered products, and billing and payment information. Collecting this data is necessary for the conclusion of the contract. The data is deleted after the warranty periods and statutory retention periods have expired. Data associated with a user account (see below) is retained for the duration of that account. The legal basis for processing this data is Article 6 Paragraph 1 Sentence 1 b) GDPR, as this data is required for us to fulfill our contractual obligations to you. 

Newsletter  

To subscribe to the newsletter, the data requested during the registration process is required. Newsletter subscriptions are logged. After registration, you will receive a message at the email address you provided, asking you to confirm your subscription (“double opt-in”). This is necessary to prevent third parties from subscribing using your email address. You can withdraw your consent to receive the newsletter at any time and thus unsubscribe. We store the registration data for as long as it is needed to send the newsletter. We store the registration log and the shipping address for as long as there is a legitimate interest in proving the originally given consent; this is generally the limitation period for civil claims, i.e., a maximum of three years. The legal basis for sending the newsletter is your consent pursuant to Art. 6 para. 1 sentence 1 a) in conjunction with Art. 7 GDPR in conjunction with Section 7 para. 2 no. 3 of the German Unfair Competition Act (UWG). The legal basis for logging your registration is our legitimate interest in proving that the newsletter was sent with your consent. You can unsubscribe at any time without incurring any costs other than the standard transmission costs. A written notification to the contact details listed in section 1 (e.g., email, fax, letter) is sufficient. Of course, you will also find an unsubscribe link in every newsletter. Product Recommendations We regularly send you product recommendations by email, independent of our newsletter subscription. This allows us to provide you with information about products from our range that might be of interest to you. We strictly adhere to all legal requirements in this regard. You can object to this at any time without incurring any costs other than standard transmission fees. A written notification to the contact details listed in section 1 (e.g., email, fax, letter) is sufficient. Of course, you will also find an unsubscribe link in every email. The legal basis for this is the legitimate interest pursuant to Art. 6 para. 1 sentence 1 f) GDPR in conjunction with Section 7 para. 3 UWG (German Act Against Unfair Competition). Email Contact When you contact us (e.g., via contact form or email), we process your information to handle your inquiry and in case of follow-up questions. If the data processing is carried out to implement pre-contractual measures taken at your request, or, if you are already our customer, to fulfill the contract, the legal basis for this data processing is Article 6 Paragraph 1 Sentence 1 b) GDPR. We only process further personal data if you consent to this (Article 6 Paragraph 1 Sentence 1 a) GDPR) or if we have a legitimate interest in processing your data (Article 6 Paragraph 1 Sentence 1 f) GDPR). A legitimate interest exists, for example, in responding to your email. Data Retention Period Unless specifically stated otherwise, we only store personal data for as long as necessary to fulfill the purposes for which it was collected. In some cases, the law requires the retention of personal data, for example, under tax or commercial law. In these cases, we only store the data for these legal purposes, do not process it in any other way, and delete it after the statutory retention period has expired. Your Rights as a Data Subject Under applicable law, you have various rights regarding your personal data. If you wish to exercise these rights, please send your request by email or post to the address specified in section 1, clearly identifying yourself. Below you will find an overview of your rights. Right to Confirmation and Access You have the right to clear and comprehensive information about the processing of your personal data. Specifically, you have the right to obtain confirmation from us as to whether or not personal data concerning you is being processed. If this is the case, you have the right to request access to the personal data stored about you, along with a copy of this data, free of charge. Furthermore, you have the right to the following information: the purposes of the processing; the categories of personal data being processed; the recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular recipients in third countries or international organizations; where possible, the envisaged period for which the personal data will be stored, or, if not possible, the criteria used to determine that period; The existence of a right to rectification or erasure of personal data concerning you or to restriction of processing by the controller or a right to object to such processing; the existence of a right to lodge a complaint with a supervisory authority; where the personal data are not collected from you, any available information as to their source; the existence of automated decision-making, including profiling, referred to in Article 22(1) and (4) of the GDPR and, at least in those cases, meaningful information about the logic involved, as well as the significance and the envisaged consequences of such processing for you. Where personal data are transferred to a third country or to an international organisation, you have the right to be informed of the appropriate safeguards pursuant to Article 46 of the GDPR relating to the transfer. Right to rectification You have the right to request that we rectify and, where applicable, complete your personal data. Specifically, you have the right to request that we rectify any inaccurate personal data concerning you without undue delay. Taking into account the purposes of the processing, you have the right to have incomplete personal data completed, including by means of providing a supplementary statement. Right to erasure (“right to be forgotten”) In a number of cases, we are obligated to erase personal data concerning you. Specifically, pursuant to Article 17(1) GDPR, you have the right to request that we erase personal data concerning you without undue delay, and we are obligated to erase personal data without undue delay where one of the following grounds applies: The personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed. You withdraw your consent on which the processing was based pursuant to Art. 6 para. 1 sentence 1 a) GDPR or Art. 9 para. 2 a) GDPR, and there is no other legal basis for the processing. You object to the processing pursuant to Article 21(1) GDPR and there are no overriding legitimate grounds for the processing, or you object to the processing pursuant to Article 21(2) GDPR. The personal data have been unlawfully processed. The erasure of the personal data is necessary for compliance with a legal obligation under Union or Member State law to which we are subject. The personal data have been collected in relation to the offer of information society services referred to in Article 8(1) GDPR. Where we have made the personal data public and are obliged pursuant to Article 17(1) GDPR to erase them, we shall, taking account of available technology and the cost of implementation, take reasonable steps, including technical measures, to inform controllers which are processing the personal data that you have requested the erasure by such controllers of any links to, or copies or replications of, those personal data.

Right to restriction of processing

In a number of cases, you are entitled to request that we restrict the processing of your personal data. Specifically, you have the right to request that we restrict processing if one of the following conditions applies: you contest the accuracy of the personal data, for a period enabling us to verify the accuracy of the personal data; the processing is unlawful and you oppose the erasure of the personal data and request the restriction of its use instead; we no longer need the personal data for the purposes of the processing, but you require it for the establishment, exercise, or defense of legal claims; or you have objected to processing pursuant to Article 21(1) GDPR pending the verification of whether our legitimate grounds override yours. Right to data portability You have the right to receive, transmit, or have us transmit your personal data in a machine-readable format. Specifically, you have the right to receive the personal data concerning you that you have provided to us in a structured, commonly used, and machine-readable format, and you have the right to transmit this data to another controller without hindrance from us, provided that the processing is based on consent pursuant to Article 6(1)(a) GDPR or Article 9(2)(a) GDPR or on a contract pursuant to Article 6(1)(b) GDPR, and the processing is carried out by automated means. When exercising your right to data portability pursuant to paragraph 1, you have the right to have the personal data transmitted directly from us to another controller, where technically feasible. Right to object You have the right to object to the processing of your personal data by us, even if the processing is lawful, if this is justified by your particular situation and our interests in the processing do not override your interests. Specifically: You have the right to object, on grounds relating to your particular situation, at any time to the processing of personal data concerning you which is based on point (e) or (f) of Article 6(1) of the GDPR; this also applies to profiling based on those provisions. We will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the purpose of establishing, exercising or defending legal claims. If we process your personal data for direct marketing purposes, you have the right to object at any time to the processing of your personal data for such marketing; this also applies to profiling to the extent that it is related to such direct marketing. You have the right to object, on grounds relating to your particular situation, to the processing of your personal data for scientific or historical research purposes or statistical purposes pursuant to Article 89(1) GDPR, unless the processing is necessary for the performance of a task carried out in the public interest.   Automated decision-making, including profiling: You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you. No automated decision-making based on the collected personal data takes place.  Right to withdraw consent under data protection law You have the right to withdraw your consent to the processing of personal data at any time. Right to lodge a complaint with a supervisory authority You have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, your place of work, or the place of the alleged infringement, if you consider that the processing of personal data relating to you is unlawful. Data security We are committed to ensuring the security of your data to the greatest extent possible within the framework of applicable data protection laws and technical capabilities. Your personal data is transmitted to us in encrypted form. This applies to your orders and also to customer login. We use the SSL (Secure Socket Layer) encryption system, but would like to point out that data transmission on the internet (e.g., when communicating by email) can have security vulnerabilities. Complete protection of data against access by third parties is not possible. To secure your data, we maintain technical and organizational security measures in accordance with Article 32 of the GDPR, which we continuously adapt to the state of the art. We also do not guarantee that our services will be available at all times; disruptions, interruptions, or outages cannot be ruled out. The servers we use are regularly and carefully backed up. We do not share data with third parties, and we do not transfer data to countries outside the EU. As a general rule, we only use your personal data within our company. If and to the extent that we involve third parties in the performance of contracts (such as logistics service providers), these third parties will only receive personal data to the extent that the transfer is necessary for the respective service. In the event that we outsource certain parts of data processing (“contract processing”), we contractually obligate the processors to use personal data only in accordance with the requirements of data protection laws and to guarantee the protection of the rights of the data subject. Data transfers to bodies or persons outside the EU, other than as described in section 4 of this statement, do not take place and are not planned. Data Protection Officer: Should you have any further questions or concerns regarding data protection, please contact management. We have not yet appointed a data protection officer. Last updated: February 2019